Frequently Asked Questions
Please read our FAQ before sending us a message.
Making YOU Happy Is Our #1 Priority. If you do not receive your order within the estimated timeframe, if your order is defective (dead-on-arrival) or materially different from what was presented on the product page, we will refund your money. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
You will have 30 days from the date you receive the product to request a refund. Once the items are received back to our warehouse a refund will be issued.
Once our warehouse has received your order, it’ll be processed and shipped to you within 2-3 business days. If you haven’t received your package within 10-20 business days, please do not hesitate to reach out to our Customer Experience Team at firstname.lastname@example.org we’ll be more than happy to assist you.
Once your order has been placed, you’ll receive a confirmation email with the tracking information. You can also use https://www.17track.net/en to track you order.
Should you come across any issues with tracking your package, please feel free to reach out to us at email@example.com, and we’ll work to resolve the issue as soon as possible.
Easy Ways To Get In Touch
Our happily helpful Support Specialists are on hand if you need them, whichever way you contact us.
1. E-mail (for fastest response) :
2. Phone number:
Business Hours: 9AM – 5PM
Monday through Friday